Contact

Questions about Drops®, T-towels® or an order? Write to us — email is the fastest way to reach us.

How to reach us

Email: office@b4-distribution.com
We reply as quickly as we can, at the latest within two working days.

Phone: +49 2642 9594090
Phone service hours: Tuesday to Thursday, 8:00–12:00

Address

B4 Distribution GmbH
Lilienthalstraße 7
53424 Remagen
Germany

We are the European distributor for Tandem Drums. The shop is run from Remagen, and everything ships from here to 40 countries. More about that on the About us page.

Returns

Please send returns to the same address. The details are in our right of withdrawal notice. If you can, include a copy of the invoice with the parcel — that speeds up the refund.

Common questions up front

Which Drops weight do I need?
Our buying guide answers that — with a table by drum size.

Do Drops fit my kit?
They fit all standard square-head tension rods. Not suitable for wood hoops and oversized vintage tension rods, as found on some older Sonor kits. If in doubt, send us a photo of the tension rod.

What does shipping cost and how long does it take?
All the terms are in our shipping information.

See all frequently asked questions »

Dealers and press

Do you run a music shop or write about drums? Write to office@b4-distribution.com with the subject Dealer enquiry or Press — we will get back to you with terms, or with review samples and image material.